IT Operations Manager – MSP
London

CV Screen is recruiting for an IT Operations Manager to join a growing Managed Service Provider based in Shoreditch, London. With a salary of up to £45,000 DOE plus excellent benefits, this is a fantastic opportunity for an organised and commercially focused professional. The company delivers outsourced IT services, software licensing, and infrastructure solutions to a diverse client base. This role focuses on business operations rather than technical delivery, ensuring smooth internal processes, accurate data, and efficient coordination across teams to support continued growth.

Duties & Responsibilities

• Oversee daily business operations, ensuring processes are efficient and consistently followed
• Manage software licensing and renewals, preventing service disruption or overspend
• Coordinate quoting and procurement activities, ensuring accuracy and commercial viability
• Maintain supplier relationships and monitor vendor performance
• Ensure accuracy across internal systems, supporting billing and operational reporting

What Experience is Required

• Experience within an MSP, IT services, or subscription-based technology environment
• Strong knowledge of licensing, renewals, quoting, and procurement processes
• Highly organised with strong attention to detail and cross-team communication skills

Salary & Benefits

• Salary up to £45,000 depending on experience
• Excellent benefits package
• Career development opportunities within a growing MSP
• Collaborative and fast-paced working environment

Location

Shoreditch, London – easily commutable from Hackney, Islington, Stratford, Camden, and Canary Wharf

How to Apply

To apply, please send your CV in strict confidence to Giselle Whitton of CV Screen.

Alternate Job Titles

• Business Operations Manager
• IT Service Operations Manager
• MSP Operations Manager
• Commercial Operations Manager

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