This is a fantastic opportunity for an experienced IT Support Engineer to join a well-established professional services organisation based in Salisbury. Offering a salary of up to £40,000 DOE, this role provides the chance to work within a collaborative and forward-thinking environment where technology plays a key role in business success. You’ll be supporting a busy team, delivering high-quality technical solutions, and contributing to continuous improvement across systems and processes.

If you’re passionate about IT, enjoy problem-solving and are looking for a role where you can progress into an IT Manager position, this could be the ideal next step in your career.

Duties & Responsibilities 

• Provide 1st and 2nd line technical support across hardware, software, and networks

• Manage and resolve IT tickets, escalating complex issues when required

• Support system administration and assist with infrastructure tasks

• Deliver user training and guidance on IT systems and applications

• Maintain accurate documentation and contribute to knowledge sharing

What Experience is Required

• Proven experience in an IT support or service desk role

• Strong knowledge of Microsoft technologies including M365 and Active Directory

• Excellent communication skills with a customer-focused approach 

Salary & Benefits 

• Salary of up to £40,000 = Benefits

• Supportive team environment

• Ongoing training and development opportunities

• Exposure to a wide range of technologies

Location
Salisbury with travel to other sites in Hampshire required. 

– easily commutable from Andover, Winchester, Amesbury, Romsey, and Warminster 

How to Apply
To apply, please send your CV in strict confidence to Giselle Whitton at CV Screen. 

Alternate Job Titles 

• IT Service Desk Analyst

• IT Support Analyst

• Helpdesk Engineer

• Technical Support Engineer