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IT Service Manager (75609)

Overview

Reference
75609

Salary
Up to £55,000 DOE

Job Location
- United Kingdom -- England -- West Midlands -- West Midlands -- Coventry

Job Type
Permanent

Posted
15 July 2026


IT Service Manager
Coventry
Up to £55,000 DOE

About the Opportunity

CV Screen is recruiting for an experienced IT Service Manager to join a growing technology and compliance-focused organisation based in Coventry. Offering a salary of up to £55,000 DOE plus an excellent benefits package, this hybrid role provides the opportunity to lead IT service delivery across multiple locations while driving continual service improvement. The organisation delivers specialist compliance and technology solutions that help businesses operate securely, efficiently, and in line with industry regulations. This is an excellent opportunity for an IT professional looking to combine technical expertise with leadership in a business that values innovation and customer service.

Duties & Responsibilities

  • Lead the IT service support function, ensuring high service availability and an outstanding customer experience.
  • Manage IT infrastructure, user administration, cloud platforms, endpoint management, and security processes.
  • Oversee incident, change, and asset management while maintaining service documentation and reporting.
  • Drive continual service improvement initiatives and ensure compliance with security standards and governance.
  • Support stakeholders with technical guidance, service reporting, and the successful delivery of IT projects.

What Experience is Required?

  • Previous experience managing an IT service or technical support function with strong leadership skills.
  • Hands-on knowledge of Microsoft Entra ID, Intune, Microsoft Defender, Azure, AWS, and ITIL principles.
  • Experience supporting ISO 27001 compliance, information security, and modern endpoint management.

Salary & Benefits

  • Salary up to £55,000 DOE
  • Hybrid working
  • Excellent career development opportunities
  • Comprehensive benefits package
  • Supportive and collaborative working environment

Location

Based in Coventry, with easy commuting from Warwick, Leamington Spa, Rugby, Solihull, Nuneaton, Kenilworth, Birmingham, and Hinckley.

How to Apply

To apply, please send your CV in strict confidence to Giselle Whitton of CV Screen.

Alternate Job Titles

  • IT Operations Manager
  • IT Infrastructure Manager
  • IT Support Manager
  • Service Delivery Manager


Giselle Whitton