SaaS Operations Manager
Cambridge
Salary up to £45k

ABOUT THE ROLE:

We’re seeking an Operations Manager to support day-to-day business activities across operations, finance, HR, and more. This is a hands-on, fast-paced role offering broad exposure, process improvement work, and close collaboration with senior leadership.

DUTIES & RESPONSIBILITIES

• Improve and streamline operational processes
• Identify inefficiencies and implement automation
• Manage vendors and procurement
• Analyse data to drive performance and efficiency
• Support financial reporting, budgeting, and month-end
• Oversee onboarding, HR admin, and employee records
• Manage contracts and support compliance
• Support customer onboarding, documentation, and product testing
  
  

SKILLS:

• Experience in operations or generalist roles (ideally high-growth/startup)
• Exposure to multiple areas (ops, finance, HR, legal, product)
• Experience in SaaS, tech, or marketplace businesses preferred
• Strong Microsoft Office, Xero, and data analysis skills
• Comfortable using AI tools (e.g. ChatGPT, Copilot)
• Experience with automation or data tools (e.g. Zapier, SQL, dashboards) is a plus
  
  

SALARY & BENFITS:

• Salary up to 45k
• Life insurance, critical illness cover, and cycle-to-work scheme
• Office based with the potential for remote working
• 25 days holiday + bank holidays
• Pension contribution
• Potential for equity participation
• Opportunity for career progression 
  
  

TO APPLY
Please send your CV in strict confidence or apply directly to this posting.

ALTERNATE TITLES
Operations Manager| Operations Associate | Operations Executive 

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